Privacy Policy
How we handle and protect your personal information.
Last updated: 2026
This Privacy Policy explains how LEMO TV ("we", "us") collects, uses and safeguards information when you visit lemotv.in or use our services.
1. Information we collect
- Contact details you provide, such as name and email, when you message us.
- Order information needed to activate and support your subscription.
- Technical data such as device type and MAC address you share for activation.
- Usage data such as basic analytics about how the website is used.
2. How we use your information
- To provide, activate and support your subscription.
- To respond to your enquiries via WhatsApp, live chat or email.
- To improve our website, service quality and customer support.
3. Sharing
We do not sell your personal information. We only share data with service providers strictly necessary to operate the Service, or where required by law.
4. Cookies & analytics
Our website may use cookies and privacy-respecting analytics to understand traffic and improve performance. You can control cookies through your browser settings.
5. Data retention
We keep personal information only as long as needed to provide the Service and meet legal obligations, then delete or anonymise it.
6. Security
We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on your location, you may have the right to access, correct or delete your personal data. To make a request, email contact@lemotv.in.
8. Children
The Service is not directed to children under the age required to consent in your jurisdiction, and we do not knowingly collect their data.
9. Changes
We may update this policy periodically. The "last updated" date above reflects the latest revision.
10. Contact
For any privacy question, contact contact@lemotv.in.